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Improving Member Engagement In Disability Insurance Read this case study to learn how Cogito helped a top 5…
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In a time of rapid change, many organizations are focusing on an empathy-based strategy when it comes to…
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In this customer experience playbook, learn how to build stronger relationships by improving customer interactions within call centers.…
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In this webinar Dr. John Kane discusses how AI and machine learning are rapidly becoming an integral part…
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Helping frontline employees be more emotionally intelligent increases employee engagement and customer satisfaction. Read this E-book to learn…
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In this webinar Dr. Skyler Place and Naomi Nuta discuss how leading service organizations are leveraging behavioral science…
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To build effective relationships, front-line agents need support in exhibiting emotional intelligence in their customer interactions. Read this…
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In this webinar Dr. Danielle Hartigan, a behavioral scientist and university professor whose research is focused on improving…
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In this webinar Forrester Principal Analyst Kate Leggett and Cogito’s Dave D’Aprile discuss the importance of human connections…
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Cogito’s VP of Signal Processing and Machine Learning, John Kane In this video, Cogito’s VP of Signal Processing…
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