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Prioritizing Employee Wellness in the Virtual Call Center
For call center agents working in remote environments, empathy fatigue is a real phenomenon that brings with it significant ramifications.…
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Center of Excellence
Hear from Naomi Nuta, Senior Director of Data Science at Cogito, as she talks about Cogito’s Center of Excellence. …
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Models as a Service (MaaS)
Jorge Calzada, Director of Data Science at Cogito, talks about Models as a Service (MaaS). Request a Demo