
1999-2006
Human
Dynamics Lab
Researchers at the MIT Human Dynamics Lab proved
the presence and power of social signals in human communication, and the ability of machines to detect and interpret them. Cogito was formed in 2007 to bring these findings to market.
2007-2011
Applied R&D
and commercial testing
Cogito received funding from DARPA, among other investors, to develop an artificial intelligence platform and behavioral models to interpret human communication and detect psychological states automatically.


2012-2014
commercialization
in care management
Cogito’s speech analytics was deployed within population health and care management programs at premier health and insurance companies. Thousands of interactions were analyzed, generating millions of data points to further enhance the effectiveness of Cogito’s behavioral models.
2015-present:
the leader in augmented intelligence solutions for enterprise call centers
Cogito’s call center AI solution delivers in-call behavioral guidance to agents and a real-time measure of customer perception for every phone conversation. Cogito is helping thousands of agents build better relationships with millions of customers.

