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In the highly competitive hospitality industry, reputation is everything. This case study outlines how a Fortune 500 hotel…
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In this case study, learn how the UK’s largest telco adapted a more sales-oriented approach, emphasizing upsell opportunities…
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This case study offers invaluable insights into how a Fortune 100 insurance industry leader embraced cutting-edge AI technology…
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We went straight to the source: Click here for valuable insights into how consumers prefer to engage with…
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Incorporating AI into your 2024 strategy? This video breaks down key considerations when selecting & implementing AI solutions…
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Dive into the world of Generative AI and its transformative role in contact centers with Cogito’s CTO and…
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Organizations that deploy the right AI strategy in 2024 will undoubtedly have the upper hand against their competitors,…
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Will AI take over? Actually, artificial intelligence may not be as “intelligent” as we think. Join Cogito’s CTO…
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To stay ahead of the rapidly evolving landscape of AI in contact centers, you need to first understand…
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Understanding the AI landscape and how to apply AI in customer service to improve declining CX levels is…
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