Incorporating AI into your 2024 strategy? This video breaks down key considerations when selecting & implementing AI solutions in your contact center. From context-specific training data, privacy, and preventing bias - Cogito’s VP of Marketing, Naomi Nuta, ensures you are informed on the crucial factors for successful AI integration in your contact center operations.
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This case study offers invaluable insights into how a Fortune 100 insurance industry leader embraced cutting-edge AI technology to enhance…
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