Webinar

Streaming Conversational Guidance

December 5, 2020

Get an inside look at exactly how Cogito’s behavioral software works. Learn how data is tracked, analyzed, and…

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Awaken The Force In Your Call Center

December 5, 2020

Your call center agents are your Jedi; the trusted guardians of your business. To build the emotional connections…

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The Science Behind Service

December 5, 2020

When call center agents have the tools they need to succeed, they are more motivated and have better…

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The Service Professional

December 5, 2020

Learn how a good working culture can ensure your agents have positive experiences with clients that will grow…

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The Science Of Employee Engagement

December 5, 2020

9 out of 10 executives agree that employee engagement is a top priority for their company. It’s proven…

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6 Tips For Boosting Employee Engagement

December 5, 2020

High performing call center employees are motivated and inspired by their managers through small acts and big celebrations…

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The Agent Perspective: The Emotional Experience Index

December 5, 2020

According to agents surveyed by Cogito across 75 U.S. call centers, better rapport with customers will improve their…

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Artificial Intelligence Is Shaping The Future Of Customer Experience

December 5, 2020

Artificial Intelligence is Shaping the Future of Customer Experience Artificial Intelligence is disrupting the way we currently engage…

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Cogito Product Brochure

December 5, 2020

Cogito applies behavioral science through A.I. to enable more productive phone calls. It’s the world’s first solution that…

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The Cogito Experience Score

December 5, 2020

Cogito Experience Score Cogito’s customer experience (Cx) score delivers a live window into customer perception. The score is…

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