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When COVID-19 hit, like many companies, Cogito sent folks home quickly, assuming the quarantine would last for a…
Read MoreThe global pandemic and social unrest have reshaped our lives, business and the future of everything. And it…
Read MoreWith many employees working remotely for the foreseeable future, workplace dynamics have drastically shifted. And, the reality is,…
Read MoreCOVID-19 has changed so many parts of our daily lives, but perhaps one of the most prominent shifts…
Read MoreFrom autonomous cars to virtual coaches and combatting the impact of COVID-19, artificial intelligence (AI) is rewriting the…
Read MoreLike numerous frontline workers around the world, call center agents are working overtime to serve customers during the…
Read MoreCogito researchers analyze millions of calls to better understand how humans communicate in the workplace. Here at Cogito,…
Read MoreIn Part 1 and Part 2 of this series, Dr. Skyler Place, Chief Behavioral Science Officer at Cogito,…
Read MoreHappy New Year! With another year of incredible company growth and momentum finished, I’d like to reflect on…
Read MoreIn part one of this series, Dr. Skyler Place, Chief Behavioral Science Officer at Cogito, looks at the…
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