Skip to content
Uncategorized
Like many things this year, Customer Service Week 2020 looks and feels a bit different. There are…
Read More
Cogito recently announced our plans for a workplace that is truly Office Optional, one where Cogicians are empowered…
Read More
Cogito recently announced our plans for a workplace that is truly Office Optional; one where Cogicians are empowered…
Read More
When COVID-19 hit, like many companies, Cogito sent folks home quickly, assuming the quarantine would last for a…
Read More
The global pandemic and social unrest have reshaped our lives, business and the future of everything. And it…
Read More
With many employees working remotely for the foreseeable future, workplace dynamics have drastically shifted. And, the reality is,…
Read More
COVID-19 has changed so many parts of our daily lives, but perhaps one of the most prominent shifts…
Read More
From autonomous cars to virtual coaches and combatting the impact of COVID-19, artificial intelligence (AI) is rewriting the…
Read More
Like numerous frontline workers around the world, call center agents are working overtime to serve customers during the…
Read More