Call Center Intelligence

Leaving the Uncanny Valley: Embracing the AI Coach

July 15, 2019

When it comes to high pressure situations, I excel. Or at least that is what I thought until…

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Why I Chose to Intern at Cogito

June 27, 2019

This past Spring, I accepted an exciting offer with a leading tech company in Boston: a marketing internship…

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Rain or Shine: Boston TechJam 2019

June 26, 2019

It might have been a dreary day, but that did not stop crowds of people from showing up…

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Ask not what AI can do for you, but what you can do for AI.

June 6, 2019

Ask not what AI can do for you, but what you can do for AI. While JFK certainly…

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ICASSP 2019 – Towards trustworthy signal processing and machine learning

May 23, 2019

This year’s International Conference on Acoustics, Speech and Signal Processing (ICASSP) was held in the sunny, seaside town…

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A Great Day to Be a Founder: Rewarding Transformational Behavior

May 16, 2019

One of my favorite moments as a leader is when I have the opportunity to recognize impressive achievements…

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Cogito Welcomes New Technical Advisor to Help Advance Emotion AI

February 14, 2019

Professor Carlos Busso, a renowned expert in the fields of emotion recognition, machine learning and affective computing, has…

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Implementing Organizational Empathy – The Empathy Series (Part 3)

February 8, 2019

This is part three of a three-part series. To catch up, read parts one and two, here: Why Your…

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The Deployment and Demystification of AI

February 8, 2019

In 2019, society will push the providers of AI solutions to be more transparent about the intentions of…

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How to Build Trust Through Empathy – The Empathy Series (Part 2)

January 16, 2019

This is part two of a three-part series. To catch up, read part one, here: Why Your Brand Needs…

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