Mark Theall

Mark will lead the Cogito growth team focusing on expanding our footprint supporting customer operations organizations for large enterprise brands. With over 25 years of experience leading professional services, account management, and customer success teams, Mark has a proven track record of success working with some of the world’s largest brands.

Mark has consistently delivered strategic value to enterprise customers, helping their teams to improve CX, increase operational efficiencies, and foster customer loyalty. He has also cultivated a growth mindset with the teams he has led, which has led to better customer outcomes. Mark’s leadership enables us to achieve our growth targets and deliver exceptional value to our customers.

Prior to Cogito, Mark held leadership and growth roles with Aveniros, Interactions, and Eliza Corporation.