Skip to contentCustomer service interactions can make or break an individual’s perception of a company and willingness to return. It remains critical for leaders to understand how less than satisfactory experiences impact customers, their loyalty and their likelihood to come back…
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These Cookies track information about how the Website is being used so we can make improvements and report on the Website’s performance. These cookies are designed to enhance the function, performance and services on the website, and may track behavior of Visitors for analytics and advertising purposes. These Cookies may either be first party Cookies (set by Cogito) or third-party Cookies (set by authorized third parties). Our third-party Cookies include the use of Google Analytics, HotJar, and ShareThis.
