Hear from Cogito CEO Joshua Feast on how Cogito not only helps business outcomes, but also improves employee satisfaction through empowering them with an AI coach in emotional intelligence.
Interested in learning more about Cogito?
Cogito’s CEO Joshua Feast At STEX Conference
Additional Resources
WhitepaperWhitepaper
See more
Leveraging Cogito’s CX Score in Customer Interactions, Call Center Operations, and Business Strategy
A customer-centered approach is essential to differentiating a brand from its competitors, but traditional call center metrics do not adequately…
WebinarWebinar
See more
Shifting Call Center Operations to Real-Time Through the Lens of CX
To truly transform CX operations, call center leaders need to evolve beyond their dependence on surveys. Shifting call center operations…
WebinarWebinar
See more
Building Positive Call Center Habits that Drive Great CX
Are you building positive call center habits that drive great CX? In the call center, habits are the small decisions…