Skip to contentHear from Cogito CEO Joshua Feast on how Cogito not only helps business outcomes, but also improves employee satisfaction through empowering them with an AI coach in emotional intelligence.
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Cogito’s CEO Joshua Feast At STEX Conference
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Equipping Contact Center Agents to Tackle Complex Calls with AI
More than ever, your frontline agents are receiving a high volume of emotionally-charged, complex calls that can’t be solved with…
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EX is Powering the Future of Contact Center Work
Call center leaders face several unique challenges brought on by hybrid and remote work. Teams are dispersed and disconnected and…
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Transforming the Service Experience with AI Coaching
Frontline phone professionals are often the face of a company, tasked with navigating emotionally-charged, complex conversations and high expectations, whether…