Resources
Complimentary Analysis for Contact Centers Empathy as a strategy drives operational efficiency, enhances customer satisfaction and improves employee productivity. In fact, the average three year revenue impact of a moderate…
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Cogito Dialog Datasheet
Cogito Dialog Datasheet The nature of conversations at the call center is radically changing. With the increased usage…
Streaming Conversational Guidance
Get an inside look at exactly how Cogito’s behavioral software works. Learn how data is tracked, analyzed, and…
Cogito’s Thought Leadership Series: John Kane, VP Signal Processing And Machine Learning
Cogito’s VP of Signal Processing and Machine Learning, John Kane In this video, Cogito’s VP of Signal Processing…
Cogito Product Brochure
Cogito Experience Score Cogito applies behavioral science through A.I. to enable more productive phone calls. It’s the world’s…
The Cogito Experience Score
Cogito Experience Score Cogito’s customer experience (Cx) score delivers a live window into customer perception. The score is…
Improve Employee Productivity And Customer Loyalty With Cogito
Improve Employee Productivity And Customer Loyalty With Cogito Cogito’s voice software can analyze conversations and help guide contact…
Cogito’s Thought Leadership Series: Skyler Place, Chief Behavioral Science Officer
Cogito’s Chief Behavioral Sciences Officer, Skyler Place In this video, Cogito’s Chief Behavioral Sciences Officer, Skyler Place, talks about how…
Forrester’s Harley Manning Discusses Cogito’s AI In CX NYC Keynote
Forrester’s Harley Manning Discusses Cogito’s AI In CX NYC Keynote How can you make sure your customers are…
Humana’s Vishy Krishnamoorthy Highlights Cogito’s AI At Venture Beat Transform
Humana’s Vishy Krishnamoorthy Highlights Cogito’s AI At Venture Beat Transform If you’re looking for a way to leverage…
Cogito’s Dr. Skyler Place Presents at FXD Conference
Cogito’s Dr. Skyler Place Presents at FXD Conference In this video, Cogito’s Chief Behavioral Science Officer, Dr. Skyler Place,…