In this video, Cogito’s VP of Signal Processing and Machine Learning, John Kane, describes how Cogito is using machine learning algorithms and signal processing to promote positive behavioral changes in call centers.
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In the highly competitive hospitality industry, reputation is everything. This case study outlines how a Fortune 500 hotel franchising company…
In this case study, learn how the UK’s largest telco adapted a more sales-oriented approach, emphasizing upsell opportunities to generate…
This case study offers invaluable insights into how a Fortune 100 insurance industry leader embraced cutting-edge AI technology to enhance…
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