Young woman working in call centre, surrounded by colleagues

The Cogito Connected Ecosystem

Cogito’s roots lie in supporting the front line; we have evolved to extend the reach of our AI driven insights to adjacent systems, operations, and tools that makeup the Contact Center Ecosystem.

This includes the CRM systems that agents rely on to track the customer journey, the analytics engines that ingest and action key data, as well as the cloud, telephony, and other CCaaS systems integral to daily operations.

Cogito supports the whole contact center ecosystem with emotion and Conversation AI, enabling the Cogito Connected Ecosystem of integration partners and powering the teams behind great CX.

Interested in more information about partnering with Cogito?