Skip to content
Drive Success in Your Sales Call Center
A smarter way to sell: Human-centered AI that helps sales teams express the emotional intelligence needed to close more deals
Everyone Wins with Better Rapport
Voice analysis provides in-call insight into prospect emotional states and delivers real-time speaking guidance to reps. This human-centered AI solution can drive success in your sales call center.
Close More Business
In-call guidance presents speaking cues to reps to help them build deeper emotional connections.
Increase Efficiency
Instant insight into a prospect's perception via our behavior analytics platform helps reps know when to go for the close or move on.
Gain Unrivaled Insight
Get instant feedback on agent speaking performance and customer perception on
every call.
Improve Continuously
Predictive models reveal the behavioral patterns that lead to higher performance.
A Sales Call Center AI Solution that Drives Higher Productivity and Closes More Deals
15%
Improvement in
Close Rates
10%
Increase in Revenue
per Customer
30%
Acceleration in Time
to Close
9%
Increase in
Customer Referrals
Enhance Negotiation Skills with Live Emotional Intelligence
When West Point Academy set out to make their cadets better negotiators, they turned to Cogito for help.
Explore the Latest Topics in Behavioral Analytics and Customer Engagement
Cogito Selected as an Innovative Customer Experience Vendor for 2016
Companies in every industry have realized that improving customer experience is crucial when it comes to boosting customer loyalty, driving…
Technology Can Help Improve Emotional Intelligence In The Call Center
Call center workers take medical leave at three times the average rate. They have one of the highest employee churn…
Emotional Intelligence Drives Higher Performance
The phrase “Emotional Intelligence” entered our common vernacular in 1996, with the publication of a book by the same name.…
