Register now

Building Positive Call Center Habits that Drive Great CX

In this webinar, Cogito’s Sr. Principal Advise Consultant, Kate Webster will discuss how habit formation occurs and the critical importance of positive habit development for call center agents. Learn how leading call centers are leveraging the latest advancements in human aware AI to coach agents in real-time, developing and fostering positive habit formation to create exceptional customer experiences at scale.

Upcoming Events

Request A Meeting

CCW Exchange Nashville

Request A Meeting

CX Innovation Summit

Past Events

Request A Meeting

Customer Service & Experience

Request A Meeting

CCW Exchange October

Request A Meeting

Insuretech Connect @Home

Request A Meeting

Insurance AI and Innovative Tech USA

Request A Meeting

ICMI Contact Center Expo

Request A Meeting

The Future of Insurance Canada