Events

How AI Enables Real-time Agent Coaching in the Call Center

Agent coaching has never been more critical than it is right now. With remote teams and more emotionally complex conversations happening in the call center, traditional coaching methods are simply not cutting it. Learn how the latest advancements in human aware AI are enabling the next generation of call center coaching capabilities.

April 8, 2021

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Insurance Innovators USA

March 16-25, 2021

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CCW Virtual Exchange

April 14-15, 2021

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Virtual Session

Digital Insurance Summit

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Virtual Session

The Future of Insurance USA

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The Future of Insurance Canada

Virtual Session

CX EXCHANGE BFSI

October 14-15, 2020

Additional webinars

Webinar

How AI Enables Real-time Agent Coaching in the Call Center

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Conference

Insurance Innovators USA

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Conference

CCW Virtual Exchange

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Conference

OPEX Financial Services

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Conference

NGCX Virtual

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Conference

CCW Virtual Exchange

Webinar

Leveraging Behavior Change in the Call Center to Drive Business Value

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Conference

CCW At Home