Cogito solutions with Amazon Connect

In-call speaking
guidance

Cogito’s human-aware artificial intelligence connects to your telephony and instantly analyzes hundreds of conversational behaviors in real time across all of your calls. Cogito’s software platform delivers real-time conversational and behavioral guidance that empowers agents to project more confidence, competence, and empathy in every customer conversation. The Cogito platform is built on and runs in AWS to support client applications.

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