Cogito Real-Time Solutions for Five9

In-call Speaking
Guidance

Cogito’s human-aware artificial intelligence connects to your telephony and instantly analyzes hundreds of conversational behaviors in real time across all of your calls. Cogito’s software platform delivers real-time conversational and behavioral guidance that empowers agents to project more confidence, competence, and empathy in every customer conversation.

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Additional Resources

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Forrester’s Harley Manning Discusses Cogito’s AI In CX NYC Keynote

Forrester’s Harley Manning Discusses Cogito’s AI In CX NYC Keynote How can you make sure your customers are satisfied in…

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Cogito Dialog Datasheet

Cogito Dialog Datasheet The nature of conversations at the call center is radically changing. With the increased usage of digital…

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Product Brochure

Cogito Post-Call Transcription Datasheet

Cogito Post-Call Transcription Datasheet Research has proven that behavioral, non-verbal signals carry more meaning about the conversation that cannot be…

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