Cogito Blog

HomeCogito BlogThought Leadership Series Part 1: Donna Peeples on Customer Experience

Thought Leadership Series Part 1: Donna Peeples on Customer Experience

Steve Kraus

In the first video of our four part customer experience thought leadership series, CX executive Donna Peeples discusses the customer experience journey, and how the call center serves as an important touchstone for each customer relationship.

https://youtu.be/XfEoBq8xhTA

Get In Touch With Us