President and Chief Customer Officer
David Sudbey is President and Chief Customer Officer at Cogito, where he is responsible for the complete customer lifecycle from sales and strategic partnerships to implementation and ongoing support. David has more than 30 years of experience in the rapidly growing B2B tech space and was previously an Independent Executive Advisor working with growth stage companies. Prior to that, David spent 22 years at customer service technology company, Genesys, ascending through a number of leadership roles, most recently as Chief Customer Officer. Serving as a key contributor in helping grow Genesys from $10M to $1.5B in revenue, in addition to his operational role, David also helped execute numerous corporate activities including the acquisition of more than 20 companies. Before joining Genesys, David spent 13 years at telecommunications company, Nortel Networks, where he focused on call center and advanced applications for the enterprise business in various sales and operational roles.