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Humana is at the forefront of customer experience and a leading example for the industry. Learn how Humana…
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We’ve seen it all before: customer interactions with call center agents can either make or break a customer’s…
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In part 2 of this 4 part series, learn from customer experience expert, Donna Peeples, about how Cogito helps call…
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The latest advances in voice analytics is providing call center agents with in-call guidance and simultaneously measuring how…
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As a customer experience executive, Donna Peeples knows all the best tactics for communicating and engaging your most important customers.…
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Hear from Cogito CEO Joshua Feast on how Cogito not only helps business outcomes, but also improves employee…
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Hear how our Emotional Intelligence software is revolutionizing the way call center agents communicate with their customers. In…
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Cogito’s real-time emotional intelligence software will change the way your agents interact with your customers. Our Artificial Intelligence…
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Get an inside look at exactly how Cogito’s behavioral software works. Learn how data is tracked, analyzed, and…
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Your call center agents are your Jedi; the trusted guardians of your business. To build the emotional connections…
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