COVID-19 struck fast and hard. And most of us had to hit the ground running to accommodate our attitudes and habits as we started working from home. Sharat Sharan, CEO, President, and Co-Founder of ON24 described it as a tsunami, “While we could see it coming, once it hit, the pandemic changed business overnight. And when a crisis like this happens, the pace of business is totally different. Weeks start to feel like months, and outcomes are impossible to predict.”