Cogito Hires Customer Experience Visionary Steve Kraus

August 19, 2015

Cogito® Corporation – the software company that empowers phone professionals to deliver a more engaging and caring customer experience today announces that Steve Kraus has joined the company as Vice President of Marketing. With over twenty years’ experience designing, implementing, selling, and marketing innovative customer experience applications, Kraus is a proven leader who will help Cogito accelerate growth. In his role he will lead all marketing functions.

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Cogito Dialog Now Rated “Avaya Compliant”

August 5, 2015

Cogito Dialog®, an application that analyzes the human voice and delivers real-time behavioral guidance, is compatible with key…

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Cogito Bolsters Expertise In Customer Experience Management

June 23, 2015

Boston, MA – June 23, 2015 – Cogito® Corporation – The software company that empowers phone professionals to deliver a more engaging and caring customer experience today announced the addition of three company advisors that increase the company’s ability to help leading healthcare, insurance and financial service organizations win, serve and grow a more profitable customer base.

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Everything You Need to Know About Making Virtual Meetings Less Awkward

June 9, 2015

Joshua Feast, CEO of Cogito Corp. explains how to modify behavior, improve communication and ensure better outcomes. Read…

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Cogito Corp Receives NIMH Grant to Improve Outcomes in Mental Health Treatment in Primary Care

January 27, 2015

The National Institute of Mental Health has announced that Cogito Corp, a Boston-based software company, has been awarded…

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Cogito Dialog 2.0 Receives Positive Reviews From Supervisors

January 7, 2015

In recent customer reviews, supervisors gave Cogito Dialog 2.0 positive reviews across the board. Their ability to use Dialog’s multi-call…

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Cogito Companion Article Featured on Wired.com

November 21, 2014

In a recent article on Wired.com, Cogito Companion is associated with the future of mental health care. Read…

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Inc.com Names Cogito The Second Fastest-Growing Company In Boston

August 21, 2014

Inc.com has honored us with a spot on their list of the “10 Fastest-Growing Companies in Boston” (#2). In addition,…

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What did the “Comcast Agent” really do wrong? (And could Cogito Dialog have helped him?)

July 28, 2014

Anyone who has tried to cancel a service over the phone knows how difficult this type of conversation can…

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DARPA Program Aims to Help Counselors Spot Signs of Stress, PTSD

July 14, 2014

In an article published on SIGNALS Online (AFCEA), Cogito helps DARPA spot behavioral clues that could prompt quicker mental…

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