Industry News

Cogito featured in Network World article

January 25, 2016

15 big data and analytics companies to watch http://www.networkworld.com/article/3021350/big-data-business-intelligence/15-big-data-and-analytics-companies-to-watch.html#slide4

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Voice-analytics software helps customer-service reps build better rapport with customers

January 20, 2016

Customer service calls can be frustrating for consumers and agents alike. But MIT spinout Cogito believes it can…

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Veterans Association Contracts Cogito to Improve Mental Health Outreach

December 15, 2015

Cogito Provides Behavioral Analytics Platform in Support of Suicide Prevention Boston, MA – December 15, 2015 – Cogito Corporation…

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Cogito Raises $5.5 million Series A to Improve Customer Engagement Through Behavioral Voice Analytics

November 17, 2015

Cogito Raises $5.5 million Series A to Improve Customer Engagement Through Behavioral Voice Analytics

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Introducing Cogito Dialog!

September 28, 2015

Cogito® Dialog is the world’s first application that analyzes the human voice and visually guides phone professional behavior…

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Cogito Hires Customer Experience Visionary Steve Kraus

August 19, 2015

Cogito® Corporation – the software company that empowers phone professionals to deliver a more engaging and caring customer experience today announces that Steve Kraus has joined the company as Vice President of Marketing. With over twenty years’ experience designing, implementing, selling, and marketing innovative customer experience applications, Kraus is a proven leader who will help Cogito accelerate growth. In his role he will lead all marketing functions.

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Cogito Dialog Now Rated “Avaya Compliant”

August 5, 2015

Cogito Dialog®, an application that analyzes the human voice and delivers real-time behavioral guidance, is compatible with key…

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Cogito Bolsters Expertise In Customer Experience Management

June 23, 2015

Boston, MA – June 23, 2015 – Cogito® Corporation – The software company that empowers phone professionals to deliver a more engaging and caring customer experience today announced the addition of three company advisors that increase the company’s ability to help leading healthcare, insurance and financial service organizations win, serve and grow a more profitable customer base.

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Everything You Need to Know About Making Virtual Meetings Less Awkward

June 9, 2015

Joshua Feast, CEO of Cogito Corp. explains how to modify behavior, improve communication and ensure better outcomes. Read…

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Cogito Corp Receives NIMH Grant to Improve Outcomes in Mental Health Treatment in Primary Care

January 27, 2015

The National Institute of Mental Health has announced that Cogito Corp, a Boston-based software company, has been awarded…

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