Emotional Intelligence
Why Cogito? We connected with Kelly McLaughlin, a member of our Data Annotation team to discuss why she…
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This is the first of a series of posts on customer experiences in the call center. Companies are…
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Last fall, Cogito announced our plans for a truly Office Optional workplace, one where Cogicians are empowered to…
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One of the cornerstones of Cogito’s culture is including emotional intelligence in everything we do; EQ is the…
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Why Cogito? We connected with Jorge Calzada, Director of Data Science, to discuss why he chose a career…
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There have been significant advancements in voice analysis technology in recent years. Following decades of research, major speech-related…
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Here at Cogito, to accelerate our progress toward a true culture of Diversity, Equity and Inclusion, we recently…
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Virtual call centers are customer service and support call centers where agents providing customer support are dispersed amongst…
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Last fall, Cogito announced our plans for a truly Office Optional workplace, one where Cogicians are empowered to…
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Why Cogito? We connected with Kaylee Conley, Marketing and Demand Generation Intern, to discuss why she chose Cogito…
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