Skip to content
Emotional Intelligence
Recently, our team hosted a gathering of Fortune 500 companies at our Customer Advisory Board meeting. The event…
Read More
We’ve crossed into the busiest retail season of the year, and outside of crowded malls and retail outlets,…
Read More
2023 is coming quickly and as you’re building your strategy for the next year, here are the top…
Read More
A recent survey found that 22% of consumers would rather spend a night in jail than call a…
Read More
Call center agents have some of the most stressful jobs around. Constant calls, long customer wait lines, and…
Read More
We are excited to announce that this month we will be launching several enhanced product features to our…
Read More
Cogito’s own Cristina Gorrostieta, Principal Data Scientist, was named a finalist for the VentureBeat Women in AI award for AI Research.…
Read More
Globally, over 15 million people are employed by contact centers – and this number continues to increase. This…
Read More
Recently, Cogito announced updates to its real-time Emotion AI & Conversation AI software. This announcement also highlighted news…
Read More
The shift to remote and hybrid work over the last few years has altered the way we interact,…
Read More