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Customer Experience
Cogito® Dialog is the world’s first application that analyzes the human voice and visually guides phone professional behavior…
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Cogito® Corporation – the software company that empowers phone professionals to deliver a more engaging and caring customer experience today announces that Steve Kraus has joined the company as Vice President of Marketing. With over twenty years’ experience designing, implementing, selling, and marketing innovative customer experience applications, Kraus is a proven leader who will help Cogito accelerate growth. In his role he will lead all marketing functions.
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Cogito Dialog®, an application that analyzes the human voice and delivers real-time behavioral guidance, is compatible with key…
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Boston, MA – June 23, 2015 – Cogito® Corporation – The software company that empowers phone professionals to deliver a more engaging and caring customer experience today announced the addition of three company advisors that increase the company’s ability to help leading healthcare, insurance and financial service organizations win, serve and grow a more profitable customer base.
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Joshua Feast, CEO of Cogito Corp. explains how to modify behavior, improve communication and ensure better outcomes. Read…
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The National Institute of Mental Health has announced that Cogito Corp, a Boston-based software company, has been awarded…
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In recent customer reviews, supervisors gave Cogito Dialog 2.0 positive reviews across the board. Their ability to use Dialog’s multi-call…
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In a recent article on Wired.com, Cogito Companion is associated with the future of mental health care. Read…
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Inc.com has honored us with a spot on their list of the “10 Fastest-Growing Companies in Boston” (#2). In addition,…
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Anyone who has tried to cancel a service over the phone knows how difficult this type of conversation can…
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